One Click Feedback
For SaaS, Support, and Newsletters
Don't ask your customers to work.
Capture sentiment in a single click.
We'll send a real one-click survey to your inbox — see exactly what your users experience.
Live Routing Rules
Custom Survey Maps
Let your users feel heard. Ask for additional feedback based on user sentiment.
Integrate additional feedback forms via the custom survey map functionality. Works with all form providers.
Zero-Friction Deployment
Set up in under 2 minutes. Pick a template, copy & paste. Done.
Works with almost any provider (Zendesk, Intercom, HubSpot, Substack, Beehiiv, and more).
Works with
Real-Time Integrations
Every response triggers a webhook in under 1 second. Connect to Zapier, Make, or your own server.
Push feedback to Slack, CRMs, ticketing systems, or custom workflows — no polling, no delays.
Insights, Not Just Data
Sentiment scores, trend analysis, and smart insights — automatically generated from your responses.
See what's working, spot issues early, and understand your audience — all without spreadsheets.
Frequently Asked Questions
Do I need to be a developer to use this?
Not at all. Our platform is completely no-code. Just pick a template, write your question, copy the generated HTML, and paste it into your email editor.
What email providers do you support?
We support any email provider that allows you to embed HTML. We also provide ready-to-use merge tags for Zendesk and Intercom so you can automatically track exactly who submitted feedback.
How is this different from Google Forms or Typeform?
Traditional survey tools require your users to open a link, load a page, and fill out a form. One Click Feedback captures sentiment directly inside the email — no extra clicks, no page loads. That's why response rates are 5-10x higher.
Can I ask follow-up questions?
Yes! You can configure specific follow-up questions or thank-you messages based on which option a user clicks. For example, if they click 'Bad', you can prompt them to explain what went wrong.
What happens if I hit the response limit on the free plan?
Your surveys keep working and no error page is shown to your users. However, you will need to upgrade to the Pro plan to view any responses collected past your monthly limit.
Can a reader change or submit multiple votes?
Everyone gets one vote per survey. A reader can change their vote by clicking a different option in the email, which updates their existing response rather than creating a duplicate.
Can I use my own branding?
Yes, our Pro plan lets you fully customize the feedback experience. You can remove our watermark, add your company logo, and match the landing page button and accent colors to your brand.